Forbidden Corner Quest App Privacy Policy

This privacy statement was updated on 24 January 2024.

Introduction and definitions

This privacy statement applies to all users of the “Forbidden Corner Quest” mobile app developed by Flo-culture Ltd (hereafter referred to as “Forbidden Corner Quest”). By using the app, Forbidden Corner Quest obtains personal data from you. This privacy statement is intended to inform you about the way we process this information.

Before you read the privacy statement, we would like to clarify four concepts that are important for the full understanding of this privacy statement. These four concepts are: the ‘privacy statement’, the ‘data subject’, the ‘personal data’, and ‘processing’.

The ‘privacy statement’ informs, among other things, what personal data is collected, for what purpose, what is done with it, how long this takes place and what rights the data subject has regarding this process.

The privacy statement is addressed to the person whose personal data will be processed. That person is called the ‘data subject’.

‘Personal data’ is a very broad concept. It concerns information and data about an identified or identifiable person. This means that the information is directly about a person or can be traced back to a person. For example, someone’s name, address, telephone number, email address, or IP-address.

Every action that can be done with personal data is indicated by the word ‘process’. This includes collecting, organizing, storing, updating, modifying, retrieving, using, distributing, combining, blocking, erasing, and destroying the data, and any other action concerning the processing of personal data.

1.Data Controller Contact Information

Full name of Company: Flo-culture Ltd, a company registered in England and Wales with Company number 10397623

Address: Studio 0.02, Northern Design Centre, Abbott’s Hill, Gateshead NE8 3DF, UK.

Contact address: Contact Us – Flo-culture

You can contact the controller with your questions and concerns regarding the procedure and handling of your personal data by Forbidden Corner Quest. You can also contact the controller in case you want to exercise any of your rights regarding the personal data processed by Forbidden Corner Quest.

2. None of your personal data will be sold

Any personal data shared with Flo-culture Ltd or the third parties listed below in section 8. will not be sold to any other third party.

3. Processed personal data

The following personal data may be processed by Forbidden Corner Quest.

– Email address of the data subject.

If you do not want to share the above-mentioned personal data with Forbidden Corner Quest, not all features of the app will be usable and functional for you.

4. Processed Face Data

Forbidden Corner Quest may process your face data, specifically your face geometry, to allow you to engage in real-time with our product. The processing of face geometry by the app is necessary for full functionality and is limited to the creation of a Wizard Profile which you do by creating virtual looks including beard, glasses, and hats.

We treat your Face Data with care and confidentially and do not store or share this data with any third parties. We do not and will not use facial recognition or identification technology in providing our products or services.

Your face data is processed only for the creation of a Wizard Profile and is not shared with third parties or stored within the app or on any databases.

5. How does Forbidden Corner Quest obtain your personal data?

Forbidden Corner Quest obtains the personal data directly from you. This happens when you enter certain information, or when you contact our Support department, for example.

6. Personal data required for the completion of the Forbidden Corner Quest experience 

For you to complete Forbidden Corner Quest, we may request personal data from you, such as your E-mail address. This data will be requested from you directly and will not be stored on the app. We need this information to send a quest completion certificate, for example. The information or personal data requested in this case, will only be used for that purpose.

Purpose

Forbidden Corner Quest processes the above-mentioned personal data for the following purposes.

– As a necessity for the complete functioning of Forbidden Corner Quest.

Base

Forbidden Corner Quest processes the personal data based on the following legal bases.

  • The consent of the person to whom the personal/user data applies and belongs. 

By giving explicit consent to the processing of the personal data as the data subject, you have given us a legal base on which we may process the above-mentioned personal data that applies and belongs to you.

You can always withdraw this permission. This will result in Forbidden Corner Quest not processing your personal data in the future.

Withdrawal of your permission does not have a retroactive effect. This means that the processing of your personal data before the withdrawal of consent remains legitimate.

  • The legitimate interest of Mythquest

This refers to the performance of regular business activities. Forbidden Corner Quest collects as little data as possible regarding this. With the above-mentioned personal data, we can also reach existing customers for commercial purposes.

7. Third parties

Forbidden Corner Quest shares your personal data with third parties. Only relevant personal data is shared. In addition, personal data is only shared if this is required on the basis of one or more of the legal grounds mentioned above.

Forbidden Corner Quest shares your personal data with the following third parties.

  • The Forbidden Corner Visitor Attraction
  • Support service providers

8. Employees with access to your personal data

Employees of Forbidden Corner Quest who have access to personal data of data subjects, are not allowed to use this data for personal purposes. This includes all actions concerning the personal data of data subjects for personal purposes.

9. Storage of your personal data

The personal data that Forbidden Corner Quest processes about you is not stored by Forbidden Corner Quest mobile app.

10. Rights of the data subject

Every data subject has rights under UK GDPR to guarantee a correct privacy policy. If you want to exercise one or more of these rights, you can contact the controller (see the paragraph on “contact information” listed above). In case you seek contact with the controller, the controller is obliged to provide you with a reply within one month. There will be no charge made for a data subject’s request for information or action under these rights.

The right to be informed
Every data subject has the right to be provided with clear and concise information about what is done with their personal data.

Right of access by the data subject
Every data subject has the right to access and receive a copy of personal data that this app has processed from you.

Right of rectification
Every data subject has the right to rectify inaccurate personal data that the app has processed about you if this data turns out to be incorrect or incomplete. We will respond to such requests within one month. We will notify any third parties with whom we have processed user data of the data subjects exercise of this right.

Right of erasure (the right to be forgotten)
Every data subject has the right to request that the data subject’s personal data be deleted from our possession. We are obliged to delete this data upon your request and within one month. We will notify any third parties with whom we have processed user data of the data subjects exercise of this right.

Right to object
Every data subject has the right to object to the processing of the subject personal data. You must state what your specific reasons are for making an objection. If you object to direct marketing, direct marketing will immediately be discontinued.

Right to restrict
Every data subject has the right to restrict this app from processing your personal data if, for example, the data subject believes the information is not accurate and is verifying its accuracy. We will notify any third parties with whom we have processed user data of the data subjects exercise of this right.

Right of portability
Every data subject has the right to receive personal data that we have processed from the data subject in a readable form.

Stay informed

This privacy statement has been compiled with care. We keep a close eye on developments in the field of privacy law and may periodically update this privacy policy to comply with changes.

At the top of this document, we will always place the date on which the document was last edited so that you can see at a glance if this has been updated since your last visit.